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Alice Markuly 3/10/24 Alice Markuly 3/10/24 From Musty to Must-Have: The Journey of Pre-Owned Luxury Read More
Alice Markuly 9/21/23 Alice Markuly 9/21/23 Customer Experience and Luxury Brands: A Deep Dive with Werner Dirks Read More
Alice Markuly 8/17/23 Alice Markuly 8/17/23 Embarking on Customer Loyalty: Through the Eyes of a Customer Read More
Alice Markuly 7/20/23 Alice Markuly 7/20/23 Beyond Beauty: Personalization in Luxury Skincare Read More
Alice Markuly 6/29/23 Alice Markuly 6/29/23 Never a Second Chance for a First Impression: The Importance of the Welcoming Ceremony in Luxury Retail Read More
Alice Markuly 6/22/23 Alice Markuly 6/22/23 Brand experience comparison: Soft skills over product know-how? Read More
Alice Markuly 5/4/23 Alice Markuly 5/4/23 Unlocking Customer Satisfaction: Insights and Lessons from a Beauty Brand Read More
